Ihre Fragen

E-Mail an Damovo

Trainingsangebote

AGB

Trainingsübersicht 01/2010

Produkttrainings

Im Rahmen unserer Produkttrainings erhalten Sie umfassendes Wissen zu den Voice-, Daten- und Mobilen Lösungen unserer verschiedenen Partner.

Service- und Support-Mitarbeiter
A3: MX-ONE Telephony System – Telephony Switch Grundlagen
B1: MX-ONE Telephony System – Telephony Switch Weiterführung
B4: MX-ONE Telephony System – Telephony Switch News
C3: Linux Basics for MX-ONE Version 3.2
C4: MX-ONE 3.2 Basics
C5: MX-ONE Telephony System Version 3.2  I&M
C6: MX-ONE CMG 2007  I&M
C7: MX-ONE Messaging Voice Mail 4.2 I&M
C8: MX-ONE Messaging Fax Mail 4.2 I&M
C10: Linux Advanced Workshop for MX-ONE Version 3
C11: OCS Integration to MX-ONE Version 3
C12: MX-ONE V3.2 News
C13: MX-ONE Manager Device 1.1
C14: MX-ONE Manager Availability 3.1
N5: OAS 6.0 I&M
N6: Solidus eCare 6.0 I&M
N7: Solidus eCare 6.0  - Extended Script Manager
N8: Solidus eCare 6.0 News
N8: Solidus eCare 6.0 News
Systemadministratoren
V16: D.N.A. Extension Manager
V10: OneBox
V11: Snapware
V12: MX-ONE Messaging Voice
V13: MX-ONE Messaging Fax
V14: Manager Provisioning 1.0
V6: Call Center Manager (CCM)
V7: Call Center Assistant (CCA)
V8: OAS und Solidus eCare
S1: Symposium Administrator
S2: Symposium Administrator Advanced
S3: Symposium Supervisor
S4: web.Realtime Information Manager
S5: Crystal Reports SCCS
S6: Crystal Reports SCCS Advanced
Genesystrainings
V1: Framework 6.5 Overview
V4: What's new in Genesys 7.x Framework and Routing
V5: Universal Routing and Solution Reporting overview
Anwender
T1: Digitale Endgeräte
T2: Vermittlungsplatz
U1: D.N.A. Operator Workstation
U2: D.N.A. Ericsson Communication Assistant (ECA)
U3: D.N.A. Suite Directory Manager
T12: MX-ONE Messaging
T13: OneBox
T14: Snapware
T4: ACD-Endgeräte
T5: ACD-Call Center Assistant
T6: Solidus eCare Desktop Manager
T9: Schnurlose Endgeräte
T15: Digitale Endgeräte Nortel
T16: ACD-Endgeräte Nortel
T17: Digitaler Vermittlungsplatz Nortel
S7: Symposium Agent